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exceptional-customer-service

Exceptional Customer Service ,

Exceptional Customer Service is designed to help individuals and groups who work directly with customers as well as team leaders who manage customer service departments. Ultimately this guidebook it aims to help understand your customers needs and fulfill them effectively.

The world today is very different from the past. Customers expect more and there is much more that organisations and individuals can do. This guide is designed to help you execute your customer service role better in the face of these increased demands and challenges. Anyone can simply provide a ‘good’ service, this guide aims to help you to provide an exceptional or great level of service.

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£5.99

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Order 51+ or more and get 10% discount. See additional information for all bulk discounts.

Management Training Courses

Need Customer Service Training, Management Training or Leadership Training on this subject? Click here for Leadership and Management training courses.

If you find the information contained in this booklet useful, then one of our in-house or open courses could provide the perfect solution for all your training needs. Our approach and unrelenting commitment has been revolutionising businesses for more than 20 years.

Solutions that work

We don’t believe in one-size fits all. Simply understanding the newest and most effective techniques is not enough; it is how they apply to your company that really matters. We understand the importance of providing our clients with training that’s both relevant , useful and actionable.

This is also why our consultants all have a minimum of 20 years of deep experience, and must have spent a significant amount of time in your industry, maximising the relevance of your training solution.

In fact, we are so confident our training will have a positive impact on your businesses that if you’re not 100% satisfied, we won’t charge any course fees.

Training that sticks

Our highly skilled trainers are experts in customer service training. They know how to engage the participants in a way that motivates and inspires. Not only do they ensure the training is understood and enjoyed, but they also provide the tools needed for the participants to successfully implement their new knowledge.

We currently provide in excess of 100 courses, each customer service course can be tailored to suit your needs. This provides you with a virtually unlimited number of choices and possibilities, allowing us to work together to ensure you get the perfect match for your needs. For Management and Leadership training, please contact us at Benson & Company or call 0800 088 7569

Book-author

Benson & Company

Publisher

Sabel & Stone

ISBN Number

978-0-9563898-7-9

Bulk Discount

25 – 50 copies qualifies for 7% discount
51 – 250 copies qualifies for 10% discount
251 – 500 copies qualifies for 14% discount
501 – 1000 copies qualifies for 19% discount
1001+ copies qualifies for 25% discount

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